Our team have performed a fix on the system. The receiving of messages in Studio Inbox should now be restored and we are continuing to monitor.
Posted Nov 16, 2023 - 15:11 UTC
Update
We are continuing to investigate this issue.
Posted Nov 16, 2023 - 15:04 UTC
Investigating
We are currently investigating an issue that could cause incoming messages to Studio Inbox via email and mobile apps to either not be received or be delayed.
Posted Nov 16, 2023 - 15:04 UTC
This incident affected: Content Management System (on.aiir.com).