Our team have performed a fix on the system. The receiving of messages in Studio Inbox should now be restored and we are continuing to monitor.
Posted Nov 16, 2023 - 15:11 UTC
Update
We are continuing to investigate this issue.
Posted Nov 16, 2023 - 15:04 UTC
Investigating
We are currently investigating an issue that could cause incoming messages to Studio Inbox via email and mobile apps to either not be received or be delayed.