All Systems Operational
CMS (on.aiir.com)
Operational
90 days ago
99.99 % uptime
Today
Customer Websites Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
WebVT Operational
90 days ago
100.0 % uptime
Today
Cloud Automation Operational
90 days ago
100.0 % uptime
Today
Alexa Skills Operational
90 days ago
100.0 % uptime
Today
Streaming Operational
90 days ago
99.96 % uptime
Today
PlayoutONE Licensing Operational
90 days ago
99.98 % uptime
Today
Showhost Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 28, 2023

No incidents reported today.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Resolved - Facebook have not confirmed the bug is fixed, but we can see from all recent posts on various pages that the issue does appear to be resolved.
Sep 20, 08:55 UTC
Monitoring - Facebook are yet to confirm that this issue is resolved on their bug tracker, but we are seeing images now correctly appearing alongside shared links. To test one of your links, use their Sharing Debugger: https://developers.facebook.com/tools/debug/
Sep 19, 22:20 UTC
Update - Facebook are tracking this bug here: https://developers.facebook.com/support/bugs/280868194805721/
They recently commented to say they're passing the issue to their product team to investigate.
We can see that the issue is ongoing.

Sep 19, 19:10 UTC
Identified - We have received multiple reports today of Facebook not showing a thumbnail image, or the wrong image, for links shared in posts on Facebook pages.
We can confirm this issue is not specific to Aiir or Aiir's customers. For example, the same thing can be seen for Sky News (not an Aiir customer) on their page: https://www.facebook.com/skynews
We appreciate this is frustrating, but as the issue is not caused by Aiir's products or any changes we have made, we can only await a resolution from Facebook themselves.

Sep 19, 11:52 UTC
Sep 19, 2023
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.