All Systems Operational

Uptime over the past 90 days. View historical uptime.
Aiir platform (on.aiir.com) Operational
90 days ago
99.98 % uptime
Today
Customer websites Operational
90 days ago
99.99 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Alexa Skills Operational
90 days ago
100.0 % uptime
Today
Streaming Operational
90 days ago
100.0 % uptime
Today
Audio.co Operational
90 days ago
99.98 % uptime
Today
Cloud Automation Operational
90 days ago
100.0 % uptime
Today
LiveMIC Signalling Service Operational
90 days ago
100.0 % uptime
Today
PlayoutONE Licensing Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
100.0 % uptime
Today
Customer communications & Support resources Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

Studio Inbox: Issues receiving SMS messages
Resolved - Thank you for your patience whilst we resolved this issue and sorry for any inconvenience this caused.
Sep 3, 12:43 UTC
Monitoring - We have identified the issue receiving SMS messages into Studio Inbox which was related to the earlier essential update work on Aiir's platform (on.aiir.com). New SMS messages should now successfully show in Studio Inbox and any clients using Myriad News will be able to republish news articles to their Aiir website.

Sorry for the inconvenience caused by this and thank you for your patience whilst we resolved the issue. We're continuing to monitor this fix.
Sep 3, 12:33 UTC
Update - We are continuing to investigate issues receiving SMS messages into Studio Inbox. Clients using Text Groove's API are unaffected by this and should be able to receive messages as normal. This issue also affects clients using Myriad News to publish news articles to their website. Sorry for the inconvenience caused, our team are continuing to work on resolving this issue and we'll provide further updates as soon as we can.
Sep 3, 12:24 UTC
Investigating - We are currently investing an issue with receiving SMS messages into Studio Inbox. Sorry for any inconvenience this has caused. We'll provide a further update when we have more information.
Sep 3, 12:11 UTC
Planned Aiir maintenance
Completed - We've successfully completed essential updates to the Aiir platform (on.aiir.com). Thanks for bearing with us, and if you experience any issues, please do reach out to us at support@aiir.com.
Sep 3, 09:55 UTC
Update - Thanks for bearing with us. We're continuing to work on the essential updates to Aiir's platform (on.aiir.com) which is progressing well. We'll provide further updates as we continue.
Sep 3, 09:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 09:00 UTC
Scheduled - We'll be making essential updates to Aiir's platform (on.aiir.com) at this time. Any downtime should be minimal, but some users may need to refresh their browser cache after the work is completed. We apologise in advance for any inconvenience this may cause. We'll be here to help with any issues. Email support@aiir.com.
Aug 27, 17:01 UTC

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

Studio Inbox: SMS issues in North America
Resolved - Vonage has confirmed that this issue has now been resolved. Any further updates will be shared on its status page: https://vonageapi.statuspage.io/
Aug 24, 13:28 UTC
Monitoring - Some customers are reporting SMS messages are now being delivered again as normal. We haven't received an official update from Vonage yet, but we'll update here once it's confirmed resolved. Apologies for any inconvenience this may have caused.
Aug 24, 13:25 UTC
Investigating - Vonage, one of the providers of SMS messaging services used by Studio Inbox customers, is currently experiencing issues delivering messages. Affected customers can follow updates here: https://vonageapi.statuspage.io/
Aug 24, 11:53 UTC

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

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