Thank you for your patience, and apologies for any inconvenience this caused. We have monitored the fix and have seen no further issues since.
Posted May 23, 2025 - 16:54 UTC
Monitoring
The issue processing metadata has now been resolved, and any missing tracks should shortly appear in your play history when they were broadcast. We're continuing to monitor for any further issues.
Posted May 23, 2025 - 16:08 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 23, 2025 - 15:56 UTC
Identified
We're currently experiencing an issue where stations' Now Playing metadata is not updating in real-time on listener-facing websites, apps and other services powered by the Aiir platform. Our team is working to implement a fix. Sorry for any inconvenience.
PlayoutONE and Streaming customers are not affected.
Posted May 23, 2025 - 15:51 UTC
This incident affected: Customer Websites and Mobile Apps.