Issues reaching customer websites without "www"

Resolved
Resolved
After 59 minutes

We believe the issue is now resolved and should not reoccur. We'll continue to monitor and investigate the cause over the next 24 hours. Sorry for the issues folks! We really appreciate your patience and cooperation.

Avatar for
Recovering
After 49 minutes

We've got things working again. We're still figuring out the cause and working on measures to prevent a reoccurance. Thanks for bearing with us.

Avatar for
Investigating

We're aware of a fault currently affecting customer websites when you try to access them without "www" at the start. We're investigating this now.

Avatar for
Began at:

Affected components
  • Customer Websites